For a more timely response, call/text us at (716) 588-4292. Appointments are typically scheduled within 7 days.

Messaging may be used for scheduling, administrative needs, and brief check-ins. It is not intended for therapy or urgent concerns.

While our system is secure and encrypted, please note that:

  • Others with access to your phone may see messages
  • Notifications may appear on your screen
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Messages are monitored during business hours only and responses may not be immediate.


For emergencies, do not use messaging. Please call 911, go to the nearest emergency room, or contact the 988 Lifeline (call or text 988).


By using messaging, you consent to this form of communication and understand its limitations. You may opt out at any time.


Privacy Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.